Performance issues in NA1

Incident Report for Alida

Resolved

The performance issues in NA1 has now been resolved. Performance in NA1 instances have been restored to normal operations.

Posted Feb 08, 2024 - 13:05 EST

Investigating

We are currently experiencing performance issues in NA1 impacting distributions, batch exports as well as latency issues. We apologize for this disruption this may cause. We are investigating the issue and will provide updates as our investigation continues. We appreciate your patience on this matter.

Posted Feb 08, 2024 - 12:55 EST

This incident affected: NA1 / AP1 (Insight Community, Surveys, Power Surveys, Touchpoint, Analytics).