All Systems Operational

About This Site

The Alida product suite is distributed by region. Each instance of our products is hosted in a specific regional pod. To determine which pod your product instance is hosted in, please follow the steps below:

1. Login to Alida.
2. Once logged in, the pod will be located in the URL in your browser’s address bar.
For example, app.na2.alida.com

Once you have located the pod your product instance is hosted in, we highly recommend using the ‘Subscribe to Updates’ link above to be notified of any status changes for your product.

NA1 / AP1 Operational
Insight Community ? Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
NA2 Operational
Insight Community ? Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
EU1 Operational
Insight Community ? Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
EU2 Operational
Insight Community ? Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
AP2 Operational
Insight Community ? Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
AP3 Operational
Insight Community Operational
Surveys Operational
Power Surveys Operational
Hubs Operational
Touchpoint Operational
Analytics Operational
Actions Operational
Help Center & Alida Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

September 20 - Minor Maintenance (2hrs) Sep 20, 2025 00:00-02:00 EDT

We will be undergoing scheduled maintenance during this time.
September 20, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on May 23, 2025 - 11:15 EDT

October 4 - Minor Maintenance (2hrs) Oct 4, 2025 00:00-02:00 EDT

We will be undergoing scheduled maintenance during this time.
October 4, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on May 23, 2025 - 11:16 EDT

October 18 - Major Maintenance (6hrs) Oct 18, 2025 00:00-06:00 EDT

We will be undergoing scheduled maintenance during this time.
October 18, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on May 23, 2025 - 11:17 EDT

November 1- Minor Maintenance (2hrs) Nov 1, 2025 00:00-02:00 EDT

We will be undergoing scheduled maintenance during this time.
November 1, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on Nov 01, 2025 - 00:00 EDT

November 15 - Minor Maintenance (2hrs) Nov 15, 2025 00:00-02:00 EST

We will be undergoing scheduled maintenance during this time.
November 15, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on Jul 25, 2025 - 02:01 EDT

November 29 - Major Maintenance (6hrs) Nov 29, 2025 00:00-06:00 EST

We will be undergoing scheduled maintenance during this time.
November 29, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on Jul 25, 2025 - 02:03 EDT

December 13 - Minor Maintenance (2hrs) Dec 13, 2025 00:00-02:00 EST

We will be undergoing scheduled maintenance during this time.
December 13, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on Jul 25, 2025 - 02:03 EDT

December 27 - Minor Maintenance (2hrs) Dec 27, 2025 00:00-02:00 EST

We will be undergoing scheduled maintenance during this time.
December 27, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

Posted on Jul 25, 2025 - 02:05 EDT
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Resolved - The degraded performance experienced in NA1 is now resolved. We appreciate your patience and apologize for any inconvenience this may have caused.
Sep 8, 12:05 EDT
Investigating - We are currently investigating an issue related to degraded performance in the NA1 pod. You may experience errors when working in the Touchpoint application and members may experience issues with the Sign Up Page, Member Hub Login Page and Recruitment Confirmation. Our teams are working to resolve this issue as soon as possible. Thank you for your patience while we work to resolve this issue.
Sep 8, 10:54 EDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Completed - The scheduled maintenance has been completed.
Sep 6, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 00:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
September 6, 2025
PST: 9:00 PM
EST: 12:00 AM
GMT: 4:00 AM
AEST: 2:00 PM

May 23, 11:14 EDT
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.